Shipping policy

Last updated: September 3, 2026

Made to Order and Processing

Every Glitch Clothing Co. product is made specifically for your order. Production generally takes 2 to 7 business days after your order is submitted. Production time is separate from shipping time.

Processing may take longer during holidays, periods of high demand, product availability issues, or other unexpected disruptions.

Shipping Rates and Free Shipping

Available shipping options and charges are displayed at checkout based on the products ordered and the delivery destination.

Free shipping is applied automatically to qualifying orders of $75 USD or more delivered within the United States. Shopify determines eligibility using the qualifying merchandise subtotal at checkout. This offer does not currently apply to international orders.

Estimated Transit Times

After production is complete, estimated transit times are:

United States: approximately 2 to 5 business days.

International destinations: approximately 10 to 30 business days.

These are estimates, not guaranteed delivery dates. Carrier disruptions, weather, holidays, customs processing, and address problems can cause delays. Your total estimated delivery time includes both production and transit time.

Tracking and Separate Shipments

Tracking information is sent by email when your order ships. Orders containing multiple products may arrive in separate packages if the products are fulfilled at different facilities. Each shipment may receive its own tracking information.

International Orders

Duties, import taxes, and other charges are generally calculated and collected at checkout where supported. In a limited number of destinations, additional charges may be requested when the package arrives. Customers are responsible for charges that were not collected during checkout.

International shipments may also experience customs delays outside our control.

Address Changes

Please review your shipping address carefully before completing your order. Contact support@glitchclothingco.com immediately if an address needs to be corrected.

Because production can begin shortly after an order is submitted, we cannot guarantee address changes or cancellations after the order enters production. If an order must be shipped again because an incorrect or incomplete address was provided, an additional shipping charge may apply.

Delayed or Missing Packages

If your order has not arrived within the estimated timeframe, contact support@glitchclothingco.com with your order number and shipping address.

Suspected lost packages should be reported within 30 days of the estimated delivery date so we can investigate with the carrier and fulfillment provider.

If tracking shows that a package was delivered, please first check around the delivery location, with other household members or neighbors, and with the local carrier. If the package still cannot be located, contact us for assistance.

Nothing in this policy limits any rights available to you under applicable consumer law.